The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay
“The room was spacious, with an incredibly comfortable bed that made every night a pleasure. Being able to open the window for fresh air was a true bonus!” view full review
Excellent Shower
“The shower had fantastic pressure and temperature control, making for a refreshing experience after a day of exploring. It really elevated my stay.” view full review
Filling Breakfast
“Breakfast was simple yet satisfying, offering a good variety including onigiri and miso soup. It provided everything I needed to start my day off right.” view full review
Convenient Amenities
“The reception level had lockers for storing luggage, along with useful facilities like vending machines and ice dispensers. It made my stay very convenient and stress-free.” view full review
General
Free Wi-Fi
Free parking
Express check-in/ -out
Front desk
Gift/Newsstand
Coffee shop
Guest Parking
Electric kettle
Services
Laundry
Computer connection
Dining
Restaurant
Snack bar
Bar/ Lounge area
Free breakfast
Spa & Leisure
Spa centre
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
3000-5 Chinto,
Hagi,
Japan,
758-0011,
Yamaguchi
Map view
3000-5 Chinto,
Hagi,
Japan,
758-0011,
Yamaguchi
City landmarks
4897-7 Chinto
Hagi Reverberatory Furnace
2.1
km
5166 Chinto
Ebisugahana Shipyard
1.5
km
1573 Chinto
Shoka Village School
1.3
km
1537 Chinto
Shoin Shrine
1.3
km
355 Horiuchi
Hagi Museum
2.8
km
1515 Chinto
Ito Hirobumi's former residence
1.4
km
35-6 Imafuruhagimachi
Former Noyama & Iwakura Goku
710 m
1537 Chinto
Yoshida Shoin History Museum
830 m
Hamasaki Machiya Preservation Area
920 m
Higashihamasakimachi
Former Hagihan Ofunagura
920 m
Pagoda
Tokoji Temple
1.9
km
426-1 Chinto
Taibi Yoshika Museum
910 m
602 Emukai
Hagi Meiringakusha
2.0
km
77
Former House of Yamamura Family
950 m
209-1 Hamasakimachi
Former Yamanaka Family Residence
960 m
Gofukumachi
Hagi Castle Town
2.1
km
1511-1 Chinto
Ito Hirobumi Bettei
1.4
km
1584-1 Chinto
Tamaki Bunnoshin Old House
1.3
km
602 Emukai
Meirinkan Ikonammon
1.3
km
266 Hamasakimachi
Sempuku-ji Temple
890 m
66 Kitafuru Hagimachi
Kotokuji Temple
980 m
102-1 Imauonotanamachi
Kikugahama Earthwork
1.4
km
602 Emukai
Old Hagi Han School Meirinkan
1.3
km
500 Horiuchi
Hagi Castle
2.5
km
Museum
Hagi Uragami Museum
2.5
km
2 Chome-37 Gofukumachi
Kido Takayoshi's former residence
2.4
km
1-1 Gofuku-machi
Residence of the Kikuya family
2.4
km
23 Minami Furuhagimachi
Birthplace of Takasugi Shinsaku
2.6
km
606 Hijiwara
Koboji
1.2
km
Park
Hagishi Central Park
2.4
km
Nearby
606 Hijiwara
Koboji
290 m
Restaurants
Izakaya Oshare Jaya
0 m
3002 Chinto
Dondon
1.4
km
Hijiwara
Rairaitei Hagi
1.6
km
2883-1 Chinto
Asukatei, Hagi
1.2
km
606 Hijiwara
Don Don Udonya
1.4
km
377 Dohara
Buffet Restaurant 25 Banchi
1.2
km
25 Furuhagimachi Hagi Grand Hotel Tenku
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
convenient location
helpful service
noisy rooms
strange smell
8.0/10
Great
Rooms
8.3
Location
8.3
Service
8.7
Dining
7.4
Guest reviews
8.0/10
based on 39 reviews
7.3
7.3/10 based on 76 reviews
Alexander
United Kingdom,
June
2024
7.6/10
The hotel had a great public bath and perfect location for my travels being right next to the train station and a main bus stop. The rooms, although a bit small and with a strange smell, were cozy with a great public bath and perfect location, but slightly noisy due to the TV. The service was super helpful and all efforts were made to speak in English, both at the front desk and during breakfast, which was very nice. The location, right next to Higashi-Hagi train station, was convenient, although a bit noisy. The dining experience was simple but healthy and more than enough, and the facilities were adequate.
Rooms
7.0
The rooms were cozy with a great public bath and perfect location, but slightly noisy due to the TV.
Service
9.0
The service was super helpful and all efforts were made to speak in English, both at the front desk and during breakfast, which was very nice.
Location
8.0
The location was convenient, right next to Higashi-Hagi train station.
Dining
7.0
The dining experience was simple but healthy and more than enough.
Facilities
7.0
The facilities were adequate.
convenient location
noisy rooms
Richard
United Kingdom,
May
2024
8.4/10
The hotel is perfect for my travels being right next to the train station and a main bus stop. The rooms on the 10th floor, including the one next to mine, were very spacious and comfortable, nicely decorated, and convenient. The service, before 11.30 AM, was cheerful and friendly with all efforts made to speak English. The location is great, directly next to Higashi-Hagi train station, though it's rather quiet with no convenient store nearby. The dining experience, both at the front desk and breakfast, was simple but healthy and very tasty. The facilities were excellent, featuring a great public bath.
Rooms
9.0
The rooms on the 10th floor were very spacious and comfortable, nicely decorated and convenient.
Service
8.0
The service was cheerful and friendly before 11.30 AM, and efforts were made to speak English.
Location
8.0
The location is great, directly next to Higashi-Hagi train station, though it's rather quiet with no convenient store nearby.
Dining
8.0
The dining experience was simple but healthy and very tasty.
Facilities
9.0
The facilities were excellent, featuring a great public bath.
Convenient
Quiet location
Ivor
United Kingdom,
May
2024
7.8/10
I absolutely loved my stay at the hotel! The rooms were very comfortable, and having a great public bath was a fantastic addition. The perfect location right next to the train station and a main bus stop made it incredibly convenient for my travels. However, the room was a bit small and had a strange smell at times.
Rooms
8.0
The rooms were very comfortable with a great public bath. The location next to the train station and bus stop was ideal.
Service
9.0
The service was top-notch! The staff went out of their way to help me and always tried their best to communicate in English, which I truly appreciated.
Location
7.0
The hotel is directly next to Higashi-Hagi train station, making it super convenient. However, the lack of a convenient store nearby was a slight downside.
Dining
7.0
The dining experience was adequate, with simple but healthy options.
Facilities
8.0
The hotel had everything I needed for a pleasant stay. However, the dining area didn't quite live up to my expectations.
Robert
United Kingdom,
April
2024
8.6/10
The hotel was very spacious and comfortable, larger than I expected, nicely decorated, and conveniently located. The service was very nice, with helpful staff who made all efforts to communicate in English, creating a cheerful and friendly atmosphere. The location is directly next to Higashi-Hagi train station, making it convenient for transportation. The dining experience was nice, offering tasty options including gluten-free products. Overall, a great value for money with enjoyable facilities.
Rooms
9.0
The room was very spacious and comfortable, nicely decorated, and convenient.
Service
9.0
The staff was super helpful and made all efforts to speak in English, both at the front desk and breakfast.
Location
9.0
The location is directly next to Higashi-Hagi train station, making it convenient for transportation.
Dining
8.0
The dining was nice, with very tasty options available including gluten-free products.
Facilities
8.0
The facilities were great and added to the overall comfort of the stay.
comfortable
no convenient store
John
United States,
April
2024
8.8/10
I was pleasantly surprised by the spacious and comfortable room on the 10th floor, which was nicely decorated and convenient, complemented by a great public bath and perfect location. The hotel staff provided super helpful service, making all efforts to speak in English both at the front desk and during breakfast, creating a cheerful and friendly atmosphere. The location, directly next to Higashi-Hagi train station in Hagi, was a great mix of close proximity to transportation while still offering a quiet ambiance. The dining experience, both at the front desk and breakfast, was simple but healthy and more than enough, with buttery croissants being a delightful touch. Overall, the facilities were top-notch, contributing to a very pleasant stay.
Rooms
9.0
The room on the 10th floor was larger than I expected, very spacious and comfortable, nicely decorated and convenient, featuring a great public bath and perfect location.
Service
9.0
The staff before 11.30 AM was super helpful and friendly, ensuring English communication, while the service at laundry and computer connection was nice and helpful.
Location
8.0
The hotel is directly next to Higashi-Hagi train station in Hagi, offering a convenient location, yet surprisingly quiet surroundings, with access to a bicycle rental shop and a stop for the lakeside bus.
Dining
9.0
The dining experience was very tasty with simple but healthy options, and the buttery croissants were a delightful addition.
Facilities
9.0
The hotel's facilities were outstanding, enhancing the overall experience of my stay.
clean
no convenient store nearby
Oliver
United Kingdom,
April
2024
8.6/10
The hotel offers very spacious and comfortable rooms, along with a great public bath and perfect location. However, the room size is on the smaller side with a strange smell. The service was nice and super helpful, particularly in making efforts to communicate in English. The location is directly next to Higashi-Hagi train station, convenient for exploring Hagi. The dining experience was very tasty, and the facilities were well-maintained and convenient.
Rooms
8.0
The rooms were very spacious and comfortable, nicely decorated and convenient.
Service
9.0
The service was nice and super helpful in making English communication efforts.
Location
9.0
The location is directly next to Higashi-Hagi train station, ideal for exploring Hagi.
Dining
8.0
The dining was a very tasty experience.
Facilities
9.0
The facilities were well-maintained and convenient.
Stephen
United States,
April
2024
7.8/10
The hotel is in an ideal location with a great public bath and perfect for my travels being right next to the train station and a main bus stop. The rooms were very spacious for one person but slightly let down by a small size and a strange smell. The service was cheerful and friendly, making an effort to speak in English both at the front desk and during breakfast.
Rooms
7.0
The rooms were very large for one person, but quiet small and had a strange smell.
Service
9.0
The service was cheerful and friendly, making all the efforts to speak in English at the front desk and during breakfast.
Location
8.0
The location is perfect, directly next to Higashi-Hagi train station, convenient for travelers, but rather quiet with no convenient store nearby.
Dining
7.0
The dining experience was nice, with simple but healthy options.
Facilities
8.0
The hotel facilities were adequate, with a great public bath and a perfect location.
Nathaniel
United States,
April
2024
8.2/10
I had a great stay at this hotel with its perfect location right next to the train station and main bus stop, along with the fantastic public bath facilities. The rooms were spacious and comfortable, although a bit noisy due to the TV. The service was excellent, with the staff making every effort to communicate in English, both at the front desk and during breakfast.
Rooms
8.0
The rooms were very spacious and comfortable, nicely decorated and convenient.
Service
9.0
The staff was super helpful and made all the efforts to speak in English, both at the front desk and breakfast.
Location
9.0
The hotel's location directly next to Higashi-Hagi train station was perfect for my travels, and being next to a main bus stop was very convenient. Next to the hotel, there was a good izakaya with affordable food.
Dining
7.0
The dining experience was simple but quite nice, and the breakfast was good.
Facilities
8.0
The facilities were well-maintained and offered laundry services and computer connections.
convenient location
noisy rooms
David
United States,
April
2024
7.6/10
The hotel had a mix of positive and negative aspects. The rooms were spacious and comfortable but had a slightly strange smell. The service was very helpful and accommodating, especially with English-speaking guests, although it could get noisy due to TV sounds. The location was convenient, being right next to the Higashi-Hagi train station; however, there were no convenient stores nearby. The dining experience was simple but sufficient, offering healthy options. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms were spacious and comfortable, nicely decorated, and convenient.
Service
9.0
The service was super helpful and made all the efforts to speak in English, both at the front desk and during breakfast.
Location
7.0
The location was okay, next to the railway station and highway bus stop, directly next to Higashi-Hagi train station.
Dining
7.0
The dining was simple but healthy and more than enough.
Facilities
7.0
The facilities were adequate for a comfortable stay.
convenient location
strange smell in rooms
Maggie
United Kingdom,
March
2024
8.2/10
The hotel was larger than expected with a great public bath and perfect location right next to the train station and a main bus stop. The stay was pleasant, but the absence of convenient stores nearby was a downside.
Rooms
9.0
The room was larger than I expected and very comfortable.
Service
9.0
The service was excellent, with cheerful and helpful staff who made all the efforts to communicate in English.
Location
8.0
The hotel is directly next to Higashi-Hagi train station, making it very convenient for travelers.
Dining
7.0
The dining options were simple but healthy, offering more than enough for a satisfactory meal.
Facilities
8.0
The facilities met all my needs during the stay and were well maintained.
Edward
United States,
March
2024
7.8/10
The hotel's location right next to the train station and main bus stop was very convenient for my travels, despite some noise from neighboring rooms. The rooms, although small and with a strange smell, were made up for by the great public bath. The service was excellent, with friendly and helpful staff who went out of their way to communicate in English. The dining experience was simple but adequate, and the hotel facilities were satisfactory overall.
Rooms
7.0
The rooms were quiet small and had a strange smell, but the great public bath made up for it.
Service
9.0
The service was super helpful and the staff made all the efforts to speak in English, both at the front desk and during breakfast.
Location
8.0
The location was perfect being right next to the train station & a main bus stop, despite some noise from the TV in neighboring rooms.
Dining
7.0
The dining was adequate, although it didn't deserve a top rating.
Facilities
8.0
The hotel's facilities were nice and met my needs during the stay.
Ryan
United Kingdom,
February
2024
8.2/10
The hotel rooms were very spacious and comfortable, nicely decorated, and convenient, with a great public bath and a perfect location right next to the train station and a main bus stop. The service was nice and helpful, with cheerful and friendly staff making efforts to communicate in English. The location was excellent, directly next to Higashi-Hagi train station, with a good izakaya nearby offering affordable food. The dining experience was simple but healthy, and the facilities were well-maintained. The price offered good value for money.
Rooms
9.0
The rooms were very spacious and comfortable, nicely decorated, and convenient, with a great public bath and perfect location.
Service
8.0
The service was nice and helpful, with cheerful and friendly staff making efforts to communicate in English.
Location
9.0
The location was excellent, directly next to Higashi-Hagi train station, with a good izakaya nearby offering affordable food.
Dining
7.0
The dining was simple but healthy and more than enough.
Facilities
8.0
The facilities were well-maintained.
Louis
United Kingdom,
February
2024
8.4/10
I had a fantastic stay at the hotel which offered spacious and comfortable rooms with a great public bath and perfect location next to the train station and bus stop. The service was cheerful and friendly, making my experience truly enjoyable. While the quiet location lacked nearby convenience stores, the hotel's proximity to transport hubs was a major plus. The dining experience was pleasant, though it could have offered more variety. The facilities were top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
The rooms were very spacious and comfortable, nicely decorated, and convenient.
Service
8.0
The service was nice and the staff were helpful.
Location
9.0
The hotel's direct access next to the Higashi-Hagi train station was very convenient for my travels.
Dining
7.0
The dining experience was nice, offering tasty dishes.
Facilities
9.0
The facilities were excellent, providing everything needed for a comfortable stay.
Convenient Location
Limited Dining Options
Hugh
United Kingdom,
February
2024
8.0/10
The hotel had spacious and comfortable rooms, nicely decorated and conveniently located right next to the train station and a main bus stop. The public bath was a great addition to the stay. The overall experience was larger than expected, with a perfect location for my travels.
Rooms
9.0
The rooms were very spacious and comfortable, exceeded my expectations. The great public bath added a nice touch to the stay.
Service
8.0
The staff were nice and helpful, making all the efforts to communicate in English. Both at the front desk and during breakfast, their service was superb. They were cheerful and friendly throughout my stay.
Location
9.0
The hotel is directly next to Higashi-Hagi train station, making it very convenient for travelers. It's also situated near a main bus stop, enhancing the overall accessibility. Next to the hotel, there is a good izakaya with affordable and delicious food options.
Dining
7.0
The dining experience was adequate during my stay. The food was tasty, simple but healthy, and more than enough to satisfy hunger. However, it didn't quite meet the expectations of being exceptional.
Facilities
7.0
The facilities were satisfactory, offering everything needed for a comfortable stay. Though they were good, they didn't reach the level of excellence. The value for money was reasonable considering the amenities provided.
Sarah
United Kingdom,
February
2024
8.4/10
The hotel's rooms were very spacious and comfortable, with a great public bath, and the perfect location right next to the train station and main bus stop. The service was exceptional, with staff going out of their way to communicate in English and being cheerful and friendly. The location in Hagi, directly next to the Higashi-Hagi train station, was convenient for travels, although there were no nearby convenience stores. Dining was quite nice, and the facilities were well-maintained. However, the dining did not fully live up to expectations, and there were minimal breakfast options.
Rooms
9.0
The rooms were very spacious and comfortable, nicely decorated and convenient.
Service
9.0
The staff was super helpful and made every effort to speak in English, both at the front desk and during breakfast.
Location
8.0
The hotel's location next to the train station and main bus stop was perfect for my travels.
Dining
8.0
The dining experience was quite nice, although it did not deserve a perfect score.
Facilities
8.0
The facilities were well-maintained and made the stay enjoyable.